Shipping Policy
Effective Date: March 7, 2025

Welcome to Bold Out Citeino! We are committed to providing a smooth and reliable vehicle delivery experience. This Shipping Policy outlines the procedures, options, and terms related to vehicle shipments from our dealership. By understanding our shipping policies, you can confidently complete your purchase with clarity and peace of mind.

1. Introduction

At Bold Out Citeino, located at 1516 Cedar Brook Ct, Allen, Texas (TX), 75002, we prioritize the safe and timely delivery of your new vehicle. Whether purchasing online or in person, our shipping policy provides clear details on how your vehicle will reach you.

2. Shipping Methods

We offer several shipping options to meet your needs:

  • Local Delivery: For customers within the Allen, Texas area, we offer direct doorstep delivery.
  • Regional Shipping: Vehicles can be shipped to nearby states using trusted auto transport carriers.
  • National Shipping: We provide nationwide delivery across the United States, ensuring seamless transport.
  • International Shipping: For global customers, we arrange international shipping through reputable transport partners.

3. Shipping Areas

Our shipping services cover a wide range of locations:

  • Domestic Shipping: Available in all 50 states within the United States.
  • International Shipping: We ship to select countries based on transport partner availability. Contact us for specific international shipping inquiries.

4. Shipping Costs

Shipping costs depend on multiple factors:

  • Distance: Longer distances result in higher shipping costs.
  • Shipping Method: Open vs. enclosed transport options may affect pricing.
  • Vehicle Size & Weight: Larger and heavier vehicles may have additional fees.
  • Insurance Coverage: Optional added protection insurance is available at an extra cost.

📞 For an accurate shipping quote, please contact our shipping department.

5. Delivery Times

Estimated delivery times depend on destination and shipping method:

  • Local Delivery: 1-3 business days
  • Regional Shipping: 5-7 business days
  • National Shipping: 7-14 business days
  • International Shipping: 2-6 weeks (varies by country)

🚛 Please note: Delivery times are estimates and may be affected by weather conditions, carrier schedules, and logistical considerations.

6. Tracking Your Shipment

Once your vehicle is shipped, you will receive:

  • A tracking number
  • Contact details for your assigned transport carrier
  • Real-time updates on your vehicle’s journey

7. Responsibilities

Bold Out Citeino:

✅ Ensuring the vehicle is properly prepared and secured for transport.
✅ Coordinating with reputable transport carriers.
✅ Providing timely updates and tracking information.

Customer:

✔ Ensuring accurate delivery details are provided.
✔ Being available to receive the vehicle at the scheduled delivery time.
✔ Inspecting the vehicle upon delivery and reporting any damages immediately.

8. Insurance and Liability

All vehicles shipped by Bold Out Citeino are covered by comprehensive transit insurance.

  • In the rare event of damage or loss, our insurance partners will handle claims as per policy terms.
  • Additional insurance coverage is available upon request.

📩 To learn more about insurance coverage, contact our support team.

9. Scheduling Your Shipment

To schedule your vehicle shipment:

1️⃣ Complete Your Purchase – Finalize your vehicle purchase online or in-person.
2️⃣ Choose Your Shipping Option – Select the preferred method and provide details.
3️⃣ Receive Confirmation – We will confirm shipping arrangements and provide tracking details.
4️⃣ Prepare for Delivery – Be available at the agreed-upon time and location.

10. Returns and Cancellations

  • Shipping Cancellations: Must be made at least 48 hours before the scheduled shipment to avoid cancellation fees.
  • Damage Claims: Any damages upon delivery must be reported to Bold Out Citeino and the transport carrier within 48 hours.
  • Refunds: Shipping refunds are subject to the purchase agreement terms and may include deductions for incurred fees.

11. Security of Shipping Information

We prioritize the security of your personal and shipping information. All data is managed in compliance with our Privacy Policy, ensuring your details remain protected throughout the shipping process.

📖 For more details, review our Privacy Policy.

12. Contact Information

For any questions or assistance regarding our Shipping Policy, please contact us:

📍 Showroom Address: 1516 Cedar Brook Ct, Allen, Texas (TX), 75002
📞 Phone: (214) 509-3905
📧 Email: info@boldoutciteino.com
🌐 Website: https://boldoutciteino.com

🚗 Thank you for choosing Bold Out Citeino. We ensure a secure and hassle-free vehicle shipping experience! 🚗